DemandFlow Support Centre

Every record in DemandFlow is an "object", a JSON document with a small set of system fields plus entity-speci...

The fields that exist on every DemandFlow object regardless of entity type, what each one means, who sets it, and which ...

How DemandFlow encodes parent-child relationships in a single string. The format, the rules, and how to query against it...

What the level field is for, why every entity has one, and how to find the right value when creating an object.

The four ways DemandFlow represents relationships between objects, comboKey hierarchy, LINK objects, foreign-key fields,...

How DemandFlow models entities that extend other entities (for example LEAD extending PPL). Covers the extends / extende...

How to model many-to-many relationships in DemandFlow using LINK objects with comboKey + comboKey2 for fast traversal fr...

How DemandFlow tracks changes to objects, _df_version, created, updated, ownerId, updatedId, and what each tells you.

Access control system types used at floor and room level (e.g. card reader, biometric, keypad).

A CRM account representing a sales or commercial relationship with a company.

An action item assigned to a person with due date, priority, and links to originating meetings and decisions.

A sales activity record (call, meeting, email, task) linked to a deal and contact.

Top-level IP allocation from a Regional Internet Registry, representing the organisation's allocated address space.

A city with IATA code, country, coordinates, timezone, population, type, and airport associations.

An airport concourse with terminal association, gates, airlines served, and dining facilities.

Air containment methods for data centre cooling (e.g. hot aisle, cold aisle, chimney, curtains).

A country with ISO codes, demographics, currency, continent, and civil aviation authority details.

An aircraft type/model with manufacturer, category, seating capacity, range, speed, and production status.

A flight record with airline, flight codes, departure/arrival airports, times, delays, and gates.

An airport with location, codes, terminals, concourses, flights, and live departure/arrival data.

An airline with identification codes, hub, fleet size, and operational status.

An individual aircraft with registration, model, manufacturing details, dates, status, and ownership.

A dining facility at an airport with operator details, quality rating, status

An air route between two airports with airline details, flight number, and terminal information.

An aviation tax or fee with type, scope, calculation method, amount, and country/airport association.

An airport terminal with IATA code, coordinates, passenger count, and related concourses/dining.

A checklist criterion for AI-powered business plan analysis, with name and description.

A checklist criterion for AI-powered financial forecast analysis, with name and description.

A checklist criterion for AI-powered pitch deck analysis, with name and description.

An angel investment enquiry/deal with founder details, scoring, AI analysis, data room, and deal report.

An angel investment record tracking amount invested, last quarter value, and current value per opportunity.

A skill tag for categorising angel investor expertise or startup team capabilities.

An Autonomous System Number used for BGP routing, allocated by a Regional Internet Registry.

An internal or external audit record covering scope, schedule, team, and overall conclusion with linked findings and cor...

A corrective or preventive action raised from an audit finding, nonconformity, or incident, with root cause analysis and...

A trackable finding raised during an audit (internal, external, or facility), linked to specific assets, ISO clauses, an...

A workflow automation rule with trigger event, target object type, filters, and actions.

An automation action (email, update, create object, approval) with type-specific configuration.

An automation filter condition testing object properties against values with various comparison operators.

Backhaul connectivity types for sites and towers (e.g. fibre, microwave, satellite, copper).

A product backlog item for requirements management with prioritisation, sprint assignment, and WSJF scoring.

A project backlog item for requirements management with prioritisation, sprint assignment, and delivery.

A specific expected benefit defined at initiative approval and tracked through realisation: baseline -> target -> ...

A structured background / compliance check record attached to a candidate and optionally a placement.

A bill of materials defining the component structure and total cost of an assembled product or system.

A saved BOM builder comparison allowing component configurations across multiple models to be compared side by side.

BOM reservation or drawdown transaction, reserving warehouse inventory for a BOM or drawing it down to a project.

A business unit within a legal entity, containing divisions and tracking regional KPIs like revenue and headcount.

Budget code for categorising and controlling expenditure against approved budgets.

Building construction type classification (e.g. steel frame, reinforced concrete, masonry).

A building within a site containing floors, with power, cooling, security, and compliance tracking.

A physical cable routing pathway (tray, conduit, riser, penetration) with capacity tracking and fire compliance.

Product catalog of cable pathway types including trays, conduits, ducts, and fittings with manufacturer specifications a...

An intermediate waypoint along a cable pathway route, defining bends, turns, and junctions for 3D visualization.

A CACIE group with a readonly name and a linked list of projects with Anaplan IDs and project codes.

A recruitment overlay of PPL representing a person as a candidate in the hiring process.

A reference record for a carbon emission factor, sourced from DESNZ or equivalent. One record per material, fuel, equipm...

A reusable equipment template defining the daily carbon footprint of a role or individual. Lists equipment items with us...

A single equipment item within a carbon profile, defining usage rate per day and the associated carbon factor.

A call detail record capturing telephony event data including parties, timing, network routing, quality, and billing.

A UK company from Companies House with registration details, address, accounts, finances, and history.

A Person with Significant Control (PSC) from Companies House with address and nature of control.

A client organisation with an active or prospective commercial relationship, including contacts, billing, and ownership.

A client project type used as a reporting dimension on client records for project-based financial tracking.

A classification type for clients, used to categorise client records by business relationship type.

Configuration Item (CI) representing a service, application, infrastructure component, or other managed element in the C...

Junction entity representing a dependency or relationship between two Configuration Items in the CMDB.

A generic company record for prospects, market research, and organisations not yet formalised as clients.

The COMP entity stores components. Catalogue entry defining a component's OEM specs, part number, pricing, and subco...

The COMPINV entity stores assets. Installed asset instance with serial number, location, financials, virtualization, and...

The COMPMON entity stores monitoring snapshots. A periodic monitoring snapshot for an asset, capturing SNMP and NMS metr...

The COMPOUNDTYPE entity stores compound types. Classification of outdoor compound types at tower and site locations (fen...

The COMPOWN entity stores ownerships. Company ownership type classification (e.g. sole proprietor, partnership, corporat...

The COMPPORT entity stores ports. Catalogue-level port definition on a component, specifying port name, reference, and M...

The COMPPORTINV entity stores ports. Installed port instance on a deployed asset, with actual MAC address and physical c...

The COMPTYPE entity stores component types. Classification type for components, providing a taxonomy to categorise catal...

The CONCESSION entity stores concessions. An airport concession (food, retail, service) with operator details, status, t...

The CONNECTION entity stores connections. Physical cable connection between two port instances, with media type, routing...

The CONTAINERRUNTIME entity stores container runtimes. A running container instance on a host, tracking its lifecycle, r...

The CONTRACT entity stores contracts. An NEC or JCT construction contract linked to a project. Tracks contract type, sum...

The CONTRACTCE entity stores compensation events. An NEC compensation event or JCT variation. Tracks notification, asses...

The CONTRACTDEF entity stores defects. A defect identified under an NEC or JCT contract. Tracks notification, correction...

The CONTRACTEW entity stores early warnings. An NEC early warning notice identifying a risk that could affect cost, time...

The CONTRACTPAY entity stores payment applications. A payment application or valuation under an NEC or JCT contract. Tra...

The CONTRACTPROG entity stores programme submissions. A contractor programme submission under an NEC or JCT contract. Tr...

The COOLARCH entity stores cooling architectures. Cooling architecture design patterns (e.g. perimeter, in-row, overhead...

The COOLING entity stores cooling systems. Building-level cooling system types (e.g. chilled water, DX, evaporative, fre...

The COOLINGFLOOR entity stores cooling types (floor). Floor/room-level cooling delivery methods categorised as room-base...

The COSTCTR entity stores cost centres. Organisational cost centre for financial allocation of assets and expenditure.

The COSTLINE entity stores cost lines. An individual OPEX cost line item tracking monthly forecast and actual expenditur...

The COUNTRY entity stores countries. A country reference record with ISO codes and dialling code for standardised geogra...

The CRATE entity stores credit ratings. A credit rating classification used to assess the financial reliability of clien...

A customer service record with name, description, service type, status, documents, and notes.

A currency reference record with symbol, ISO code, precision, and exchange rate for multi-currency financial support.

A document approval record tracking an approver's decision (pending, approved, or rejected) on a version.

A user-to-role assignment for document management, scoped by document category and type.

The DATAROOMACCESS entity stores data room access records in DemandFlow.

A shared storage volume presented to a hypervisor cluster, holding VM disk files, templates, and ISO images.

A DaXtra source code mapping external candidate/vacancy sources to internal tracking codes for recruitment analytics.

A review comment on a document version with resolution status tracking and threaded responses.

A CRM deal representing a sales opportunity linked to a pipeline, account, and products.

A junction entity linking a deal to a product with quantity, pricing, and discount information.

A formal decision record capturing what was decided, the rationale, and resulting impacts.

The meta-definition entity that defines the structure and editing interface for all other object definitions.

Structured intake of incoming work requests.

Depreciation calculation method with formula type and parameters for asset financial management.

A department within a division with staff members, annual budgets, cost centre, and spending approval authority.

A staff member assignment within a department, linking a user to a position in the org hierarchy.

A professional discipline or skill category used to classify recruitment vacancies and candidates.

A division within a business unit, containing departments and tracking performance metrics.

A domain-level strategic objective linking an initiative to a department for strategy-to-execution alignment.

A Docker image build execution recording the pipeline run, source commit, build steps, test results, and output artifact...

A Docker container image with its tag, build configuration, security scan results, and deployment tracking across enviro...

A Docker container registry that stores and distributes container images, with authentication, scanning, and replication...

A deployed instance of a platform type, representing a specific live environment with its software version, ownership, a...

A software release or version for a deployed platform, tracking its lifecycle dates, testing status, and deployment deta...

A roadmap budget drawdown entry recording how much budget a project consumes from its portfolio allocation.

A controlled document record with versioning, ownership, classification, access control, and download management.

A reply to a document comment, forming a threaded discussion within the document review process.

A document review record tracking a reviewer's assessment status and feedback on a version.

A document management role defining review/approval permissions, SLA deadlines, and escalation paths.

A document type definition with default workflow participants, deadlines, and revision schedules.

A category for grouping document types, providing top-level classification in the document management system.

An angel investor's private due-diligence scoring of an ANGELENQ opportunity.

A document version with workflow status, file upload, review/approval panels, and comment threads.

An email limit rule defining maximum email volumes per time period to prevent over-communication with clients.

Tracks email send counts against a defined limit over a rolling period, used for throttling automated email notification...

A reusable email template with terminology checking for composing consistent outbound emails.

An employment tribunal case with parties, reference, dates, jurisdiction codes and links to decision documents.

A PDF (or RTF) document published with an Employment Tribunal decision.

Cryptographic algorithm definition referenced by ITENCTYPE for security compliance tracking.

A legal entity (company) at the top of the org hierarchy with business units, financials, and registration details.

A physical environmental monitoring sensor tracking temperature, humidity, airflow, or leak at a specific location.

A large body of work grouping related user stories, with roadmap planning, dependencies, and progress tracking.

Log of submissions made through front doors, tracking what was created and by whom.

First Hop Redundancy Protocol group providing gateway redundancy via VRRP, HSRP, GLBP, or CARP.

A finance model with name and description, displayed as a simple grid-only entity.

A capitalised asset on the fixed asset register, tracking acquisition, depreciation, revaluation, and disposal for finan...

Fire detection system types used in buildings and rooms (e.g.

Fire suppression system types (e.g. FM-200, Novec 1230, inert gas, pre-action sprinkler).

A floor within a building, tracking rooms, capacity, infrastructure, and environmental metrics.

Lifecycle status values for floors within a building (e.g. active, fit-out, decommissioned).

General ledger account for financial reporting and asset capitalisation.

A hypervisor cluster grouping physical hosts under a single management domain with shared storage, networking, and HA/DR...

A purchased hypervisor software license entitlement with metric type, quantity, and compliance tracking against deployed...

An inbound delivery note tracking goods receipt from a vendor, with quality checks, storage allocation, and compliance.

A line item on an inbound delivery note, tracking individual components with ordered and received quantities.

Reference for the IMAGELIB (Image) entity in DemandFlow.

An incident record with severity classification, root cause analysis, resolution tracking, and preventive actions.

An industry classification record used to categorise clients and companies by their business sector.

An industry sector for investment classification with risk metrics, performance data, and subsectors.

An industry subsector with risk profile, investment parameters, performance benchmarks, and SWOT analysis.

A power or cooling infrastructure unit such as a UPS, generator, PDU, CRAC, CRAH, chiller, or AHU. Linked to a site or r...

A strategic initiative with financial planning, milestones, KPIs, and benefits realisation tracking.

A structured interview record against a vacancy, with scheduling, interviewers, type and outcome.

A configurable integration workflow that receives external webhooks and executes a pipeline of steps to fetch, transform...

A step in an integration flow pipeline. Each step has a type (fetch, validate, condition, map, externalPost, externalPat...

A record of a physical stock count for one component at one site, grouped by count batch for reconciliation and adjustme...

A disposal or decommission record for inventory items, covering approval, data sanitisation, financial write-off, and en...

An investment enquiry with contact details, sector classification, risk metrics, and performance data.

An invoice instruction template defining how invoices should be formatted and what information to include or exclude.

A return merchandise authorisation for items being returned to a vendor, covering defective, damaged, or warranty claims...

Site-level stock record for a component, tracking quantities for consumables and listing individual assets for tracked i...

A record of inventory being transferred between sites, or drawn down to a project.

An individual IPv4 or IPv6 address with assignment to an interface, VRF scoping, and DNS/NAT tracking.

A continuous range of IP addresses within a prefix, typically used for DHCP pools or static allocation blocks.

An organisation-level risk register entry for ISO 27001 information security risks and ISO 9001 quality risks, with thre...

An issue register entry tracking active problems with category, impact assessment, and contingency planning.

Formal compliance certificate for data destruction, recycling, or WEEE compliance issued as part of an ITAD disposition ...

Destruction and processing method with compliance standards and specifications for IT asset disposition.

Individual asset within an ITAD disposition order, tracking triage, grading, data sanitisation, processing, and value re...

Precious metal and hazardous material composition reference for IT asset components, used to estimate recovery value and...

IT Asset Disposition order grouping assets for coordinated disposal, recycling, or remarketing.

Collection and secure transport of IT assets for disposition processing, tracking chain of custody and compliance.

Individual storage device wipe verification record for an asset being disposed, with per-drive pass/fail status and cert...

Software application installed on an IT asset, tracking version, publisher, license status, and usage for software inven...

IT asset with full lifecycle tracking including hardware specs, financials, warranty, security, and compliance.

Tracks the assignment history of IT assets to staff members, recording check-out and check-in events with dates, conditi...

IT change management record for tracking proposed changes to infrastructure, systems, or services with risk assessment, ...

Encryption type classification with algorithm, key length, and category for security compliance tracking.

Physical form factor for IT equipment with standard dimensions, rack units, weight, and mounting specifications.

Audit trail event for an IT asset recording assignments, moves, status changes, maintenance, and other lifecycle events.

Maintenance record for an IT asset covering scheduled servicing, repairs, upgrades, and inspections with cost and outcom...

IT problem management record for tracking root causes of recurring incidents, workarounds, and known errors to prevent f...

IT release management record for tracking software and system releases with deployment planning, risk assessment, and ch...

IT asset lifecycle status with configurable rules for assignment, checkout, depreciation, and alerting.

Storage technology classification with performance characteristics, capacity ranges, and reliability metrics.

A business-level IT service (e.g. Email, DNS, VPN, CRM) that groups infrastructure, change requests, tickets, and proble...

Classification type for IT assets, providing a controlled taxonomy for asset categorisation.

A Kubernetes cluster representing the top-level compute environment with its nodes, networking, storage, and monitoring ...

A Kubernetes ConfigMap or Secret storing configuration data, credentials, or certificates consumed by workloads.

A Helm chart deployment representing a packaged Kubernetes application with its release history, values, and lifecycle m...

A Kubernetes Horizontal Pod Autoscaler that automatically adjusts workload replica counts based on resource utilisation ...

A Kubernetes Ingress resource defining HTTP/HTTPS routing rules, TLS termination, and external access to cluster service...

A Kubernetes namespace providing logical isolation, resource quotas, and RBAC boundaries within a cluster.

A Kubernetes NetworkPolicy controlling ingress and egress traffic rules for pods within a namespace.

A cluster-scoped Kubernetes Persistent Volume providing durable storage backed by NFS, cloud disks, CSI drivers, or loca...

A Kubernetes Role or ClusterRole defining a set of permissions (API verbs on resources) that can be bound to users, grou...

A Kubernetes RoleBinding or ClusterRoleBinding that grants the permissions defined in a Role or ClusterRole to users, gr...

A Kubernetes ServiceAccount providing an identity for processes running in pods, with associated secrets and RBAC bindin...

A Kubernetes Service providing stable network endpoints and load balancing for workloads within or across namespaces.

A Kubernetes Persistent Volume Claim (PVC) and its backing storage, managing stateful data for workloads.

A Kubernetes workload such as a Deployment, StatefulSet, DaemonSet, Job, or CronJob running container images in a namesp...

Knowledge base article for documenting solutions, workarounds, procedures, and FAQs for IT support.

Category for public-facing knowledge base articles. Used as a lookup from KBPUBLIC. Each category has a name, icon, colo...

Public-facing knowledge base article for the customer support portal. Separate from KBARTICLE which is for internal ITSM...

A key performance indicator with targets, thresholds, trend tracking, and performance status assessment.

A language reference record with ISO codes for standardised language identification across the platform.

A financial ledger entry recording transactions against a project with type, amount, date, and purchase order reference.

A CRM lead representing a person being pursued as a sales prospect.

A source or channel through which a person was acquired, used for lead attribution and tracking.

A lease agreement for tower or site space, tracking terms, fees, and contract documentation.

Lifecycle status values for lease agreements with colour-coded visual indicators.

A simple legal entity lookup record with name, code, and description for reference purposes.

Software license record tracking entitlement quantities, validity periods, costs, compliance, and installation allocatio...

A work experience entry for a LinkedIn user with role name, company, LinkedIn link, and date range.

A LinkedIn user profile with name, connections, location, current position, and work experience history.

A lesson learned record capturing project experiences, root causes, recommendations, and improvement actions.

A single ingested log event from an external system. Each LOG belongs to exactly one LOGSOURCE and is stored in the per-...

An alert produced by a LOGRULE when its condition fired. Carries the rule context, the alert severity, a human-readable ...

Logical or service-level network connection with L2/L3/MPLS configuration, SLA metrics, and endpoint mapping.

A SIEM alert rule that watches LOG events for a condition and creates LOGALERT records when it fires. Rules are scoped t...

An external system authorised to ingest log events into DemandFlow's SIEM. Each LOGSOURCE owns one ingest API key, h...

The MAILT entity describes mail template records in DemandFlow.

A governance meeting record with agenda, minutes, attendees, and linked decisions and actions.

A mentor profile surfaced in the mentor marketplace, derived from an angel investor's user profile data.

A formal management review meeting record covering ISO-required inputs, decisions, and actions for quality and informati...

A standalone initiative milestone for tracking key dates, deliverables, approvals, and progress on strategic work.

A mind map document with a name field and interactive mindmap editor for visual brainstorming.

A cable connection on mounted tower equipment, linking antennas to ground infrastructure.

A piece of equipment (antenna, RRU, dish) mounted on a tower with position and cable connections.

A physical mounting location on a tower face for attaching antennas, dishes, or other equipment.

Lifecycle status values for tower mount points and equipment with colour-coded visual indicators.

Classification of tower mounting hardware types with specifications, dimensions, and images.

A single justifiable cost entry on a project within an MTP plan. Source can be a free entry, a resource template, a BOM ...

Project-in-plan join. Links a PJ to an MTP, captures the scoring snapshot (iniScore, nwplatScore, benefitScore, composit...

A medium-term plan covering a configurable horizon of years. Holds the set of projects being considered, their prioritis...

A nonconformity or incident report for tracking deviations from policies, procedures, standards, or customer requirement...

Network service definition with criticality, status, platform dependencies, documents, and activity notes.

Network change management record for tracking proposed changes to telecom platform instances, network infrastructure, or...

A catalogue entry for a type of telecom network platform, defining a class of technology (e.g. IMS, EPC, 5G Core, SDN Co...

A component that forms part of a network platform type - either software (e.g. AMF, Kubernetes, VMware) or hardware (e.g...

A dependency relationship between two software components within a platform type, tracking how components rely on each o...

A directional relationship between two deployed network platform instances, capturing dependency, composition, or integr...

An abstract hardware or infrastructure type used by network platforms, such as a server family, switch platform, cloud s...

A requirement linking a software component to a hardware version, specifying whether it is a minimum, recommended, or ce...

A specific version or generation of an abstract hardware type, with lifecycle dates and status tracking.

A specific deployed instance of a telecom network platform in a particular environment, with vendor, ownership, lifecycl...

A software version or release running on a deployed telecom network platform instance, with lifecycle dates tracking gen...

Network problem management record for tracking root causes of recurring faults on telecom platform instances, workaround...

A business-facing telecom network service (e.g. VoLTE, 5G Data, MPLS VPN) with the platform instances that deliver it, f...

Network operations ticket for faults, service requests, and planned work on telecom platform instances, with SLA trackin...

Time entries logged against network tickets, tracking work duration, type, and billability for reporting and SLA complia...

An OFWAT Outcome Delivery Incentive (ODI) linked to a performance commitment. Tracks targets, financial incentive rates,...

Annual performance record against an ODI performance commitment. Records actual performance, target, variance, and finan...

An off-limits reason code explaining why a client or company is restricted from certain business activities.

A requisition for a specific component quantity, linked to a project, tracking order and delivery status.

The OVIEW entity represents object view records in DemandFlow.

The PATENT entity represents a patent with title, abstract, application/grant numbers, dates, inventors, jurisdiction ap...

The PATENTA entity represents a jurisdiction-specific patent application tracking filing, prosecution, grant dates, stat...

The PATENTCLAIM entity represents an individual claim within a patent for claim charting and infringement analysis.

The PATENTCONTRIB entity represents a junction record linking an inventor to a patent, tracking their order, percentage ...

The PATENTCOST entity represents a cost item associated with a patent, covering filing fees, prosecution, annuities, att...

The PATENTFAMILY entity represents a patent family grouping related patents such as continuations, divisionals, and CIPs...

The PATENTI entity represents a patent inventor with name, affiliation, email, country, staff link, and status. Contribu...

The PATENTJ entity represents a patent jurisdiction (e.g., USPTO, EPO) used as a reference lookup for patent application...

The PATENTRENEW entity represents a renewal or annuity payment record for maintaining a granted patent in force.

The PATENTTECH entity represents a technology category used to classify patents and inventions within the patent managem...

The PAYTERM entity represents a payment term defining the number of days allowed for invoice settlement, used on purchas...

The PCON entity represents a purchase contract linking a vendor to a programme/portfolio with payment milestones, spend ...

The PIPE entity represents a sales pipeline defining deal stages, swimlanes, and custom fields for CRM deal tracking.

The PJ entity represents a project with full lifecycle management including planning, governance, finance, agile deliver...

The PJDECOM entity represents an asset being decommissioned as part of a project. Tracks WEEE obligations, disposal stat...

The PJDEP entity represents a directional dependency relationship between two projects, capturing scheduling and deliver...

The PJGATE entity represents a gate evaluation instance recording the results of a governance checkpoint applied to a sp...

The PJGATEITEM entity represents a single checklist criterion within a gate template, defining what to evaluate and how.

The PJGATETPL entity represents a reusable gate template defining the checklist criteria that must be satisfied before a...

The PJMATERIAL entity represents a construction or installation material used on a project. Records type, quantity, weig...

The PJMS entity represents a project milestone tracking key deliverables, payments, approvals, and schedule targets with...

The PJPLANT entity represents plant or machinery usage on a project. Records equipment type, days on site, fuel consumpt...

The PJWASTE entity represents waste generated by a project, categorised by type and disposal method. Calculates Scope 3 ...

The PLACE entity represents a placement record representing a successful candidate-to-vacancy match, tracking the full l...

The PLAT entity represents a platform type in the catalogue, defining a class of technology platform with its deployed i...

The PMS entity represents a payment milestone on a purchase contract, defining a scheduled payment with monthly spend di...

The PO entity represents a purchase order tracking vendor procurement from quote through PO issuance, with requisition d...

The POLICY entity represents a quality, security, or organisational policy record with ownership, review scheduling, app...

The POLINE entity represents a line item on a purchase order, tracking a single component with quantity, pricing, and de...

The PORT entity represents a strategic collection of projects and programmes managed together to achieve organisational ...

The PORTALCONFIG entity represents configuration record for a customer-facing portal. Each subscription can have multipl...

The PORTALUSER entity represents external user accounts for customer-facing portals. Stored as standard objects in the t...

The PORTTYPE entity represents classification type for ports, providing a controlled taxonomy for port categorisation ac...

The POST entity represents a social media post with content editor, scheduling, channel selection, status tracking, and ...

The POSTENGAGEMENT entity represents records a user's intention to like, share, or comment on a scheduled social pos...

The POSTTEMP entity represents post template records in DemandFlow.

The POWER entity represents power source types for sites and buildings (e.g. utility grid, generator, UPS, solar, batter...

The POWERCIRCUIT entity represents an electrical circuit feeding a rack, tracking voltage, amperage, phase, upstream fee...

The POWERDIST entity represents power distribution architecture types (e.g. busbar, overhead, under-floor, PDU whip).

The POWERMETER entity represents a power metering point in the electrical distribution chain, tracking real-time load, c...

The PPL entity represents a contact: any person recorded in DemandFlow, whether a client contact, candidate, or prospect...

The PPLLIST entity represents a curated list of people/contacts built from PPL records for targeting, outreach, or segme...

The PREFIX entity represents an IP network prefix in CIDR notation, with hierarchical nesting, VRF scoping, and VLAN/sit...

The PROD entity represents a product with descriptions, benefits, ideal customer profiles, weighted relationships to mar...

The PRODDESC entity represents a single description bullet point for a product, shown during sales meetings.

The PRODUSP entity represents a unique selling point or benefit bullet for a product, shown during sales meetings.

The PROG entity represents a coordinated group of related projects delivering outcomes that could not be achieved if man...

The PROGGATE entity represents a gate evaluation instance recording the results of a governance checkpoint applied to a ...

The PROJSCORE entity represents a scored evaluation of a project against a SCOREMODEL's weighted criteria, producing...

The PROVIDER entity represents an ISP, telecom carrier, or circuit provider that delivers network connectivity services.

The PRREQ entity represents a purchase requisition request capturing what is being bought, why, vendor selection, approv...

The PTASK entity represents a waterfall-style project task with scheduling, dependencies, resource tracking, and critica...

The RACK entity represents an equipment rack within a room, tracking U-space, power, cooling, cabling, and mounted equip...

The RACKMOUNTPOINT entity represents an individual U-position slot (front or rear) within a rack for mounting or reservi...

The RACKTYPE entity represents classification of server rack types with physical dimensions, U height, weight capacity, ...

The RADCENTRE entity represents a radio access device centre position on a tower section, defining antenna placement and...

The REGION entity represents a geographic or operational region for grouping and classification of entities across the p...

The REPBU entity represents a reporting business unit linked to a reporting region for financial consolidation and manag...

The REPREGION entity represents a reporting region for financial and management reporting, grouping reporting business u...

A billable resource definition with day rate, spend type classification, and area assignment for finance tracking.

A logical partition of CPU and memory resources within a hypervisor cluster, with reservations, limits, and shares for w...

A reusable template defining a standard set of resources that can be applied to projects for staffing plans.

Regional Internet Registry that allocates IP address blocks and ASNs.

A risk register entry with probability, impact, cost assessment, mitigation strategy, and contingency planning.

A financial roadmap for a project, containing annual budget lines with monthly forecast and actual data.

An annual financial line within a roadmap, with monthly forecast and actual figures for budget tracking.

A rule of engagement defining how the business should interact with a specific client or company.

A room or data hall within a floor, managing racks, tiles, sensors, power, and environmental controls.

Room power density classification tiers with W/sq ft and kW/rack ranges for capacity planning.

Operational status values for rooms with colour coding for visual floor plan indicators.

Classification of room purposes within a building (e.g. server room, network closet, MDF, IDF).

A BGP extended community used to control route import/export between VRFs in MPLS L3VPN environments.

A marketing campaign or offer associated with a product.

A Challenger sale pushback/rebuttal pair for a product.

A sales collateral document (datasheet, app note, battle card, etc.) attached to a product.

A competitor product that competes with one of our products, with associated battle points for rebuttals.

A rebuttal argument against a competitor product.

A cost-of-no-decision record used in sales methodology to articulate the consequences of buyer inaction.

A structured ideal customer profile for a product, used for LinkedIn targeting and outbound sales.

A target market definition in the sales methodology, linking to buyer roles involved in that market segment.

A Miller Heimann selling methodology talking point for a product, categorised by buying influence type.

A sales meeting record capturing which market, product, roles, pains, and collateral were discussed, along with an AI-co...

A buyer pain point in the sales methodology, describing a problem experienced by a buyer role.

A grouping or category of products (e.g. Field Instruments, Lab Instruments, Network Monitoring).

A weighted junction linking a product to a target market, indicating how relevant the product is to that market segment.

A weighted junction linking a product to a customer pain point, indicating how well the product addresses that pain.

A junction linking two products as related (cross-sell, upsell, complementary) with a reason explaining the relationship...

A weighted junction linking a product to a buyer role, indicating how relevant the product is to that persona.

A link between related pain points in the sales methodology, showing how one pain connects to another.

A buyer role in the sales methodology, linking to pain points, talking points, and weighted products for that persona.

A solution in the sales methodology that addresses a specific buyer pain point.

A SPIN selling methodology question for a product, categorised by question type.

A talking point in the sales methodology, providing scripted messaging for engaging a specific buyer role.

A named what-if variant of a portfolio's project mix, capturing which projects are included and their adjusted budge...

A single project within a SCENARIO with optional overrides for budget, timeline and priority.

A sales order capturing customer orders with deliverables, financials, fulfillment, approvals, and commission tracking.

A configurable multi-criteria scoring framework used to rank and prioritise projects at the portfolio level.

A line item on a sales order representing a specific product, service, or deliverable with pricing and delivery details.

A classification type for sales deliverables, defining shipping/installation requirements and default lead times.

An ISO 27001 Annex A security control record for the Statement of Applicability, tracking implementation status, evidenc...

A stored credential, API key, password, token, or other sensitive value.

Security zone levels for rooms and areas, defining access requirements and visual colour coding.

A standard industrial or occupational classification code used for formal categorisation of clients and companies.

A physical site or data centre location with buildings, capacity, security, and operational metrics.

Site ownership model classification (e.g. owned, leased, colocation, managed).

Operational priority levels for sites and rooms, with ordering and colour coding.

Infrastructure redundancy levels (N, N+1, 2N, 2N+1) mapped to Uptime Institute tiers.

Security system types deployed at sites (e.g. CCTV, access control, intrusion detection).

Lifecycle status values for sites and buildings (e.g. active, planned, decommissioned).

Classification of site and building types (e.g. data centre, office, warehouse, exchange).

A skill classification with aliases for matching candidates to requirements using multiple naming variations.

Service Level Agreement policy defining response and resolution time targets by priority level for IT tickets.

A social media platform login holding OAuth credentials. One account per platform login per user. Each account can have ...

A postable social media destination (personal profile, company page, etc.) linked to a social account.

Grants another user access to view and engage with scheduled posts on a social channel. Supports auto-engagement rules b...

Software product catalogue entry with version, classification, licensing model, system requirements, and support info.

Software installation instance on a specific asset, linking software catalogue, license, and deployed configuration.

A spend type category used to classify costs on project forecasts, such as hardware, software, internal labour, external...

A time-boxed iteration within a project, grouping backlog items for delivery.

A subtask under a US user story with effort tracking, predecessor dependencies, and contractual deliverables.

A geographic state or province, linked to a country, used for address standardisation and regional reporting.

A staff member record covering personal details, employment terms, engagement type, and commercial arrangements.

A license allocation linking a staff member to a cloud subscription or software license, enabling user-based license rec...

The STUDIODASH entity represents a studio dashboard record in DemandFlow.

Catalogue entry for a subcomponent that sits inside a parent component, with its own specs and port definitions.

Installed subcomponent instance within a deployed asset, with its own serial number and port inventory.

Classification type for subcomponents, providing a taxonomy to categorise subcomponent catalogue entries.

A subtask linked to a user story with effort tracking, blocking dependencies, and a development checklist.

A subtask variant for the USA user story board with effort tracking, dependencies, and time logging.

Vendor support or warranty agreement covering IT assets, with SLA terms, renewal tracking, and covered asset inventory.

Support tier classification defining response times, service hours, and entitlements for support agreements.

Customer-purchased product or asset tracked for support purposes, including hardware, software, services, and subscripti...

Customer support contract defining SLA terms, coverage, and billing for ongoing helpdesk services.

Customer-facing support ticket for tracking helpdesk requests, bugs, feature requests, and billing queries with priority...

The SURVEY entity represents a survey record in DemandFlow.

The SURVEYQ entity represents a survey question record in DemandFlow.

The SURVEYRESP entity represents a survey response record in DemandFlow.

The SURVEYTRACKER entity represents a survey tracker record in DemandFlow.

A network service instance running on a device, binding IP addresses to protocols and ports.

An approval record representing a single approver's decision on a service request. Multiple approval records can exi...

IT service catalog entry describing a standard service offering with delivery details, cost, approval requirements, and ...

A request raised by a user for a service from the IT service catalogue. Tracks the request from submission through appro...

A tax code defining a named tax rate for application to client invoices and purchase transactions.

IT support ticket for incidents, service requests, and problems, with SLA tracking, assignment, and resolution workflow.

Time entries logged against IT tickets, tracking work duration, type, and billability for reporting and SLA compliance.

A raised floor tile in a data centre room, tracking airflow, cabling, load, and condition.

Raised floor tile material classification with load capacity, fire rating, and conductivity properties.

Standard and custom raised floor tile dimensions in both imperial and metric units.

Classification of raised floor tile types (solid, perforated, grated) with airflow characteristics.

A timezone reference record with UTC offset, abbreviation, and daylight savings flag for time coordination.

A telecommunications tower with sections, faces, mount points, capacity tracking, and EMF readings.

A directional face of a tower or tower section, holding mount points at a specific azimuth.

Structural capacity classes for towers, defining load limits and wind speed ratings.

A vertical section of a tower with height range, capacity, faces, and RAD centre associations.

Classification of tower section positions (top, upper middle, lower middle, bottom, extension).

Lifecycle status values for towers with associated colour coding for visual indicators.

Classification of tower construction types (monopole, lattice, guyed, self-supporting, stealth, rooftop).

A training completion record tracking courses, certifications, and competency assessments for staff members, linked to s...

A checklist criterion for AI-powered translation analysis, with name, description, and category.

A translation review comparing a source document against its translation, with AI-powered analysis.

A user story on a kanban board with subtasks, sprint planning, definition of done, and live status updates.

An alternative user story board variant with story points, business value scoring, and SUBTASKA subtasks.

A vacancy record representing an open job position at a client organisation in the recruitment workflow.

A vendor or supplier organisation providing goods or services, with financial terms, compliance, and performance trackin...

A software version or release of a virtualisation platform running on a hypervisor cluster, with lifecycle dates trackin...

A Virtual LAN with a VLAN ID, scoped to a site and VLAN group, with associated IP prefixes.

A group of VLANs scoped to a site or functional boundary, enforcing unique VLAN IDs within the group.

A point-in-time snapshot of a virtual machine's disk and optionally memory state, enabling rollback and cloning.

A VLAN-backed port group on a virtual switch, defining network segmentation, security policies, and traffic shaping for ...

Virtual Routing and Forwarding instance that provides isolated routing domains for IP address space separation.

A virtual switch providing layer-2 network connectivity within a hypervisor cluster, with uplink policies and port group...

A wireless network (SSID) managed by a wireless controller or standalone access point, with authentication, VLAN assignm...

A point-to-point or point-to-multipoint wireless bridge between two sites, with RF configuration and link budget trackin...

Defines a set of statuses and their valid transitions. Kanban boards and work items reference a workflow to determine th...

A single status within a workflow, defining its display name, colour, icon, and position in the sequence.

A valid status-to-status transition within a workflow, defining which moves are permitted and what the action button sho...

A streamlined project task for workflow-based delivery with scheduling, resources, and contractual milestones.