DemandFlow Support Centre

NWSVC: Network Service

ReferenceEntity Reference16/04/2026Updated 16/04/2026
A business-facing telecom network service (e.g. VoLTE, 5G Data, MPLS VPN) with the platform instances that deliver it, for impact analysis when platforms change or go end-of-support.

NWSVC: Network Service

A business-facing telecom network service (e.g. VoLTE, 5G Data, MPLS VPN) with the platform instances that deliver it, for impact analysis when platforms change or go end-of-support.

Default definition. This article describes the default NWSVC definition shipped with DemandFlow. Administrators can add, remove, rename, or re-type fields, change which ones are required, and alter the layout from the Definitions screen in Settings. Your tenant's current schema may differ from what is shown here. To read the current definition at any time, GET the DEFINITION object whose id matches NWSVC.

Entity properties

PropertyValue
Entity codeNWSVC
Display nameNetwork Service
PluralNetwork Services
Level6500

Use cases

NWSVC is the telecom-specific equivalent of NSRV (IT network services), kept separate so that telecom and IT service catalogues are independent. Each record represents a business-facing service delivered by one or more NWPLATINST platform instances. The platforms multi-objectLookup captures which deployed platform instances deliver this service.

Fields

Service Details

FieldTypeRequiredNotes
nametextYesService Name
serviceTypeenumService Type Valid ids: voice (Voice), data (Data), messaging (Messaging), signalling (Signalling), management (Management), security (Security), vas (Value-added).
statusenumYesStatus Valid ids: planned (Planned), development (In Development), active (Active), degraded (Degraded), retired (Retired).
criticalityenumCriticality Valid ids: low (Low), medium (Medium), high (High), critical (Critical).
descriptiontext (multi-line)Description

Platform Dependencies

FieldTypeRequiredNotes
platformsarray of references → NWPLATINSTWhich deployed platform instances deliver this service

SLA

FieldTypeRequiredNotes
availabilityTargettextAvailability Target
rtoMinutesnumberRecovery Time Objective
rpoMinutesnumberRecovery Point Objective
maxLatencyMsnumberMax Latency (ms)

Contacts

FieldTypeRequiredNotes
serviceOwnerreference → userService Owner
opsContactreference → userOperations Contact

Activity. Activity timeline panel attached.

Relationships

  • Lookups: platforms points at a NWPLATINST record.

Creating a Network Service via the API

POST /v1/objects
Authorization: Bearer <your-pat>
Content-Type: application/json

{
  "entity":   "NWSVC",
  "level":    6500,
  "comboKey": "SUB:<your-sub-id>|ENT:",
  "name": "Example",
  "status": "planned",
  "serviceType": "voice",
  "criticality": "low"
}

Listing Network Services records

# All network services in your tenant
GET /v1/entities/NWSVC/SUB

See also

nwsvcnetworkserviceservicestelecomservicesentity reference

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