DemandFlow Support Centre

An overview of DemandFlow portals: what they are, what they offer, and how they help you provide self-service experience...

Step-by-step guide for creating a new portal in DemandFlow, including choosing a portal type, naming it, and claiming a ...

How to customise your portal's appearance with your organisation's logo, brand colour, welcome message, and supp...

How to enable and configure the features available on your portal, including the knowledge base, ticket submission, user...

How to create knowledge base categories and publish articles that appear on your portal, including content guidelines, a...

How to customise which fields appear on your portal's ticket submission form, set required fields, and configure con...

How portal user accounts work, including registration, email verification, account management, and the difference betwee...

How to add Privacy Policy and Terms of Use pages to your portal for legal compliance.