DemandFlow Support Centre

Managing software licences

How-ToIT Asset ManagementUpdated 17/04/2026
How to create and manage software licence records: quantities, compliance tracking, validity periods, costs, assignment rules, and related installations.

The licence register (ITAM > Licenses) tracks your legal entitlements to use software products.

Software licences grid

General panel

  • Software (required): linked to the software catalogue.
  • Licence Key: the activation or product key.
  • Quantity: number of licences purchased.
  • Used Quantity (read-only): how many are currently allocated or installed.
  • Available Quantity (read-only): remaining capacity.
  • Unlimited: for enterprise or site licences.

Licence details

  • Licence Type: Perpetual, Subscription, Term, Trial, NFR, Educational, OEM, or Volume License.
  • Scope: Enterprise, Site, Department, Project, or Individual.
  • Compliance Status: Compliant, Over-deployed, Under-utilized, or Review Required.

Purchase panel

Vendor, purchase order, dates, costs, currency, pricing model (One-time, Annual, Monthly, etc.), annual cost, and unit cost.

Validity panel

  • Start Date and Expiry Date.
  • Perpetual: flag for licences with no expiry.
  • Auto-renew and renewal notification lead time.
  • Maintenance and support inclusion.

Assignment panel

Allocation rules (user-based, device-based, concurrent, floating, site), reassignment controls, and restrictions (geographic, usage, transferability, virtualisation rights).

Related lists

  • User Allocations: staff licence records linked to this licence.
  • Installations: software installations consuming this licence.

Compliance

Compare quantity purchased against used quantity. Over-deployed means more installations than licences. The dashboard software compliance grid aggregates this across all products.

Tips

  • Set compliance status to Review Required when uncertain.
  • Use expiry date and auto-renew to manage renewals.
  • Link every installation to its licence so the compliance picture is complete.
ITAMlicencelicenseentitlementcompliancequantityrenewalsubscriptioncost

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